Passenger Services

PIA Travel Tips

• Peak travel periods will occur on a daily basis. These daily peaks are expected to occur between 5:00 AM and 7:00 AM and between 4:00 PM and 6:00 PM. Airline officials recommend that you arrive at PIA at least 2 hours before departure time. Airline counters shut 45 minutes before departure time and attendants may not be able to check you or your bags if they are closed. Check with your airline in advance to determine the status of your flight.
• Passengers may be dropped off curbside on the front terminal drive, but no parking or waiting is allowed. Wheelchair attendants, airline personnel and police officers may be available to assist passengers with special needs (wheelchairs, etc.).
• Vehicles cannot be left unattended on the front drive at ANY time. Unattended vehicles are ticketed and towed immediately.
• All vehicles entering the airport are subject to search.
• Remote parking is available and shuttle buses carry patrons to and from the terminal building.
• Carry a photo ID on your person at all times.
• Only ticketed passengers are allowed through the security screening checkpoints to go to the gate areas. Persons meeting arriving passengers should meet them in the main terminal building or baggage claim areas.  Please check the passenger’s airline for exceptions.
• All electronic devices (cell phones, laptop computers, pagers, PDA’s, etc.) are x-rayed at the security screening checkpoints. Accessible property processing through the screening checkpoint is limited to one bag plus one personal item (purse, briefcase, laptop, etc.) per passenger. Medical assistance items (crutches, wheelchairs, etc.) are exempt from this requirement.
• Remove all metal objects and electronic devices (jewelry, watches, pens, belts, coins, cell phones, PDA’s, pagers, etc.) from your person before passing through the screening magnetometers. Passengers may be asked to remove items including footwear, jackets and hats so they can be inspected by screening personnel.
• Certain items are not permitted to be carried through the checkpoint on a person or in carry-on baggage. This includes metal scissors with pointed tips, knives of larger blade length and type, multi-tools, straight razors, toy weapons, box cutters, mace, pepper spray, etc. These types of items are confiscated at the security checkpoints. These and similar items may be placed in checked baggage. Please visit the TSA website for current listing on prohibited items.
• Do not leave baggage or other personal belongings unattended.
• Be aware that passenger security screening can be time consuming.
• Checkpoint wait time monitors located throughout the terminal

TSA’s Travel Checklist

Click here to view a travel checklist recommended by TSA

TSA Prohibited Items

Click here to view TSA’s prohibited items

TSA Customer Service

Click here to contact Transportation Security Administration (TSA).

FAA’s Hazardous Materials Pack Safe Tips

Click here to view FAA’s Hazardous Materials Pack Safe Tips.